We are pleased to offer free worldwide shipping via UPS or other reliable courier services! This offer is valid for all orders with a total amount of $150 or more. If your order total is less than $150, an additional shipping fee of $16.99 will be charged.
Please note that order processing takes 1-2 business days. Since all our products are handcrafted, please rest assured that we will ship your order as soon as possible!
Estimated Delivery Time After Dispatch
– Free Shipping: 20-25 business days
– Expedited Shipping: 15-20 business days
The exact delivery time depends on your country or region. Please note that delivery may be affected by holidays, natural disasters, or public health emergencies.
Customs & Duties
We will bear all customs duties and taxes for all countries.
Pre-Order & Out-of-Stock Items
If your order includes pre-order or out-of-stock items, we will ship all in-stock items immediately, and ship the pre-order or out-of-stock items as soon as they are available. Therefore, if you order multiple items at one time but only receive part of them, please do not worry—you will receive the other items soon.
Order Tracking
If you provide a mobile phone number, you will receive a confirmation email and/or SMS containing a tracking ID and tracking link, allowing you to track the shipping status of your package.
Tracking information usually becomes available within 3-6 business days.
Address Error Disclaimer
The buyer is responsible for ensuring the shipping address entered is correct. We will do our best to speed up order processing and shipping, so you always have a short time to correct an incorrect shipping address. If you think the shipping address you provided is wrong, please contact us immediately:
Thank you for shopping at pawmemorial.io.
